GOTO Travel

Thank you for your continued patronage.

【Handling of Go To Travel Business related to nationwide travel accompanying a state of emergency】

We are pleased to inform you that we have decided to extend the suspension of application of the GoTo Travel Business.(2/3 update)

1. 1. Target area / whole area

2. Target period
Conventional:Suspended until Sunday, February 7, 2021
Change:Extension period:Suspended until check-in from Monday, February 8, 2021 to Sunday, March 7, 2021

3. 3. Regarding the cancellation fee during the period
Only school trips can be canceled free of charge.
(For travel reservations that apply this project by 24:00 on Tuesday, February 2)
Cancellation is free from 22:00 on Tuesday, February 2nd to Friday, February 12th)

Due to the suspension of the GoTo Travel Campaign
There is no distribution of regional coupons or discounts on travel prices.

Other than our Official website or direct phone calls
For reservation inquiries from other companies' reservation sites and travel agencies
Please contact the customer inquiries desk of each reservation destination directly.

――――――――――――――――――――――――――――――――
――――――――――――――――――――――――――――――――

【About the handling of national travel during the year-end and New Year holidays】

Regardless of new reservations or existing reservations, travel using this project departing from 0:00 on Monday, December 28 to 24:00 on Monday, January 11, 2021 will be in a specific area. Regardless, the application of this project will be suspended.

※Even if the trip departs before Monday, December 28, the application of this project will be suspended for the trip including the above period.For example, even if you stay for two consecutive nights on December 27th (Sunday) and December 28th (Monday), 28th will be included, so discounts will be excluded for this consecutive night.

During the suspension, GoTo discounts will not be excluded and no regional coupons will be issued.

＜Handling of cancellation fee＞
For those who make a reservation directly on our Official website or by phone, we will process the cancellation free of charge.
The free cancellation processing period will be the following period specified by the secretariat.

·Already booked trip
From 20:00 on December 14th to 24:00 on December 24th
↓
From December 14th to December 27th (Sunday) 24:00　(Change notification on 12/24)

――――――――――――――――――――――――――――――――

【About those who live in Hiroshima City】

If you live in Hiroshima City, please refrain from traveling using the Go To Travel Business, which departs by 24:00 on Sunday, December 27, regardless of whether you are making a new reservation or an existing reservation. ..

＜Handling of cancellation fee＞
For those who make a reservation directly on our Official website or by phone, we will process the cancellation free of charge.
The free cancellation processing period will be the following period specified by the secretariat.

·Existing reservation:Booked by December 16th
·Cancellation date:Canceled between December 16th and December 26th 24:00
·Departure date from Hiroshima:Departure from December 18th to December 27th at 24:00

――――――――――――――――――――――――――――――――

【For those who live in Tokyo】
If you live in Tokyo, please refrain from traveling using the Go To Travel Business, which departs by 24:00 on Sunday, December 27, regardless of whether you are making a new reservation or an existing reservation. I will.

＜Handling of cancellation fee＞
For those who make a reservation directly on our Official website or by phone, we will process the cancellation free of charge.
The free cancellation processing period will be the following period specified by the secretariat.

·Existing reservation:Booked by 24:00 on December 14th
·Cancellation date:Canceled between 20:00 on December 14th and 24:00 on December 24th
·Departure date from Tokyo:Departure from December 18th to December 27th at 24:00

※For elderly people (people aged 65 and over and those with underlying diseases such as diabetes and cardiovascular disease), departures until 24:00 on December 17 are also eligible for a free cancellation fee.
If there is even one person in the group, all of them are eligible for free cancellation.For applications for the elderly, etc., only self-reporting is sufficient.

――――――――――――――――――――――――――――――――

【For those who live in Sapporo, Osaka, or Nagoya】
Sapporo those who live in Sapporo, Osaka, or Nagoya, carefully judge the risk of infection associated with each trip, regardless of whether it is a new reservation or an existing reservation.
Please refrain from traveling using the Go To Travel business, which is scheduled to depart by 24:00 on Sunday, December 27th.

＜Handling of cancellation fee＞
For those who make a reservation directly on our Official website or by phone, we will process the cancellation free of charge.
The free cancellation processing period will be the following period specified by the secretariat.

·Existing reservation:Booked by 24:00 on December 14th
·Cancellation date:Canceled between 20:00 on December 14th and 24:00 on December 24th
·Departure date from Sapporo, Osaka, or Nagoya:Departure until 24:00 on December 27

※If the companion includes a person residing in Sapporo, Osaka or Nagoya in one reservation, the entire reservation will be subject to no cancellation fee.

Information on the details of the GOTO campaign is changed and updated from time to time.
Please also refer to the Official GoTo Travel page for the latest information.

――――――――――――――――――――――――――――――――

【For customers who have made reservations from other internet sites or travel agencies】
For correspondence, please contact the internet site or travel agency of each reservation destination.

【About GoTo Travel Campaign】

■Discounted accommodation period
Scheduled from July 31, 2020 (Friday) to January 31, 2021 (Sunday)
■Discount amount
Subsidize 50% of travel price(35% travel price discount, 15% regional coupon)
※Auxiliary upper limit:Up to 20,000 yen per person per night


【About regional coupons】
We will give you 15% of the travel price.(※Singulars less than 1,000 yen will be rounded off.)

At target stores (restaurants, souvenir shops, tourist facilities, experience menus, transportation, etc.) in the prefectures adjacent to the destination prefecture
You can use it to pay for it using a regional coupon.
Example) When staying in Ishikawa Prefecture:Available in Ishikawa, Fukui, Gifu and Toyama prefectures

In this facility, in the restaurant in the Fujiya
You can order bespoke meals and drinks.
In addition, it can be used for shops, day trip hot springs, and Private Bath.
Please use it.

Coupons vary depending on the business operator, and there are two types: paper coupons and electronic coupons.
It is issued in units of 1,000 yen per face and cannot be changed.

Paper coupons will be given at check-in.


【About discounts on travel prices】
■Main target Internet reservation sites
You can make a reservation at the discounted amount of the subsidy on the Internet reservation site.
　·Our Official website
　·Jalan net
　·Rakuten Travel
　·Rurubu Travel
　·Yahoo Travel
　·Ikyu.com
　·relux
Each site has information on using the GoTo Travel Campaign, so please make a reservation according to the information.

■conditions
·All plan are applicable, except some plan with cash vouchers.
·Reservations that have already been booked are also eligible.
·There is no limit on the number of uses.You can use it as many times as you like for consecutive nights.
(In case of continuous stay, each subsidy is applied)
·Discounts apply to children.

※From October 1st, people in Tokyo are also eligible for accommodation.

―――――――――――――――――――――――――――――――――――

■How to make a reservation on our Official homepage

Customers making reservations for plan for GoTo Travel Campaign by making an online reservation from our website
Membership registration and coupon issuance procedures are required on the separate site "STAY NAVI".

Please check the following procedure.


(1) From the Official website of the museum, please book the plan for the GoTo Travel Campaign Discount.
·There is a description of "GoTo target" in the target plan.
※plan discount will not be applied once the plan is booked.
※plan with benefits are discounted for the total discounted accommodation charges

(2) After completing the reservation, please access another site "STAY NAVI" required to issue discount coupons.
※Customers who are new to "STAY NAVI" are required to register as a new member.

③ From "GoTo Travel Coupon Issue" on "STAY NAVI" My Page,
Enter the necessary information and proceed to "Issue coupon".
The information required for input is included in the confirmation e-mail confirming your reservation.

④ When the procedure is completed, a discount coupon will be issued.
To print the coupon, we recommend taking a photo with a smartphone.

⑤ Please present the coupon at check-in.
Issued by STAY NAVI at the front desk on the day of your stay,
The discount is applied by presenting the GoTo Travel Campaign Discount Coupon number.

From the URL below, you can register as a member and issue a coupon to "STAY NAVI".
https://staynavi.direct/

―――――――――――――――――――――――――――――――――――

Please come to the museum on this occasion.
I am looking forward to seeing you from the bottom of my heart.


●Inquiries about the campaign
GoTo Travel Office
Reception time:From 10:00 to 17:00
Tel:0570-002-442(Open all year round)
　　　　03-3548-0540(Saturdays, Sundays, national holidays, year-end and New Year holidays)